# ShipWise > ShipWise is the multi-carrier shipping platform operations teams run themselves. Mid-market and enterprise e-commerce brands, 3PLs, and high-volume shippers use ShipWise to execute shipments across 49+ carrier partners including UPS, USPS, FedEx, and DHL eCommerce. Operations teams configure business rules, rate shopping logic, and cartonization in the UI without filing tickets or waiting on a developer queue. ShipWise is built for reliability through peak season and flash sales, backed by US-based human support, vendor-led implementation, and ShipWise Intelligence, the analytics, reporting, and parcel auditing layer that keeps finding savings after go-live. ShipWise is SOC 2 Type II certified. ## Home and overview - [ShipWise homepage](https://www.shipwise.com/): The ShipWise homepage. Explains the platform positioning, the operations teams it serves, and the core capability set. ## Products and features - [ShipWise products](https://www.shipwise.com/products): Overview of every product in the ShipWise platform, including rate shopping, shipping automation, cartonization, order management, tracking, ShipWise Intelligence, the web app, the API, and on-premise deployment. - [Rate shopping](https://www.shipwise.com/products/rate-shopping): Multi-carrier rate shopping across 49+ carriers that selects the lowest-cost or fastest service per shipment based on rules operations teams configure themselves. - [Shipping automation](https://www.shipwise.com/products/shipping-automation): Rule-based automation for routing, labeling, packaging selection, and exception handling. Rules are built and edited by the operations team in the UI, not the vendor. - [Cartonization](https://www.shipwise.com/products/cartonization): Package selection logic that picks the right box for each order, reducing dimensional weight costs and damage rates. - [Order management](https://www.shipwise.com/products/order-management): Order intake, batching, and fulfillment workflow for high-volume shippers and 3PLs running multiple clients. - [Tracking](https://www.shipwise.com/products/tracking): Package tracking and event data feeds for operations teams, customer support, and branded post-purchase customer notifications. - [Web app](https://www.shipwise.com/products/web-app): The ShipWise browser-based application. Where operations teams configure rules, run shipments, batch print labels, monitor performance, and pull reports. - [Shipping API](https://www.shipwise.com/products/shipping-api): REST API for embedding ShipWise rate shopping, label generation, and tracking into custom commerce stacks, WMS platforms, and ERP systems. - [On-premise solutions](https://www.shipwise.com/products/on-prem): On-premise deployment with direct database connectivity for warehouses running dedicated shipping stations, or shippers with data residency requirements. - [Carrier discounts](https://www.shipwise.com/products/discounted-rates): Pre-negotiated shipping rates available to ShipWise customers without hitting carrier volume thresholds independently. - [USPS discounts](https://www.shipwise.com/products/discounted-rates/usps-discounts): Negotiated USPS rates available through ShipWise. - [UPS discounts](https://www.shipwise.com/products/discounted-rates/ups-discounts): Negotiated UPS rates available through ShipWise. ## ShipWise Intelligence - [ShipWise Intelligence](https://www.shipwise.com/products/intelligence): The analytics, reporting, and parcel auditing layer of ShipWise. Detects spend leakage, recommends optimizations, lets operations teams implement changes in the UI, then monitors the impact. Often the entry point for enterprise customers. ## Services - [Rate analysis](https://www.shipwise.com/rate-analysis): A free, parcel-level rate analysis that compares a sample of your shipment data against ShipWise's negotiated carrier network. You receive total dollar savings, savings as a percentage, and a service-group breakdown showing where the biggest opportunities are. The dataset is yours to keep whether or not you change anything. - [Consultation](https://www.shipwise.com/consultation): Logistics strategy consultation covering workflow optimization, carrier and rate strategy, rule-based automation, and compliance and scalability. The audit and plan are platform-agnostic, so you do not need to be a ShipWise customer. - [Implementation](https://www.shipwise.com/implementation): Vendor-led, white-glove implementation. The ShipWise team configures carrier profiles and rate logic, builds your automation rules, connects your OMS, WMS, ERP, and marketplaces, and trains your team to own the system. Most customers go live within two to six weeks. ## Solutions by business type - [ShipWise solutions](https://www.shipwise.com/solutions): Overview of how ShipWise is deployed across different operation types, including direct-to-consumer brands, multi-client 3PLs, and enterprise high-volume shippers. - [Enterprise e-commerce](https://www.shipwise.com/solutions/enterprise-ecommerce): Multi-brand, high-volume fulfillment for enterprise shippers, with the integrations and configurability large operations need. - [3PL solutions](https://www.shipwise.com/solutions/3pl): Purpose-built capabilities for third-party logistics providers, including multi-client account structures, per-client rule sets, and consolidated reporting. - [D2C and ecommerce solutions](https://www.shipwise.com/solutions/d2c-ecommerce): Direct-to-consumer and ecommerce shipping operations, with native integrations to common cart platforms, OMS, and WMS systems. ## Solutions by industry - [Retail](https://www.shipwise.com/solutions/retail): High-volume omnichannel fulfillment. Ship from stores, warehouses, or 3PLs with smart order routing, batch label processing, and branded tracking. - [Pharma](https://www.shipwise.com/solutions/pharma): Pharmaceutical logistics with automated compliance workflows, chemical-record tagging, serialized inventory handling, logic-based origin selection, and automated returns. - [Apparel](https://www.shipwise.com/solutions/apparel): Apparel fulfillment built for high SKU variation, product drops, and seasonal peaks, with SKU-based routing rules, batch label printing, and returns automation. - [Manufacturing](https://www.shipwise.com/solutions/manufacturing): Shipping for production, distribution, and just-in-time inventory workflows, with product-driven logic, multi-location fulfillment, and ERP and WMS integration. ## Resources and support - [Integrations](https://www.shipwise.com/integrations): ShipWise integrations with 49+ carriers plus cart platforms, OMS, WMS, ERP, and marketplaces. Includes UPS, USPS, FedEx, DHL eCommerce, Shopify, Amazon, Walmart, TikTok Shop, and SAP S/4HANA. - [Knowledge base](https://info.shipwise.com/knowledge): In-depth product guides and how-to documentation. - [Blog](https://www.shipwise.com/blog): Articles on multi-carrier shipping, peak season operations, parcel auditing, cartonization, rate shopping strategy, and the operational side of logistics. - [Support](https://www.shipwise.com/support): US-based customer support, including phone, email, and in-app channels. Real humans who know your account. - [Case studies](https://www.shipwise.com/case-studies): Customer stories with quantified outcomes from operations leaders, logistics managers, and supply chain decision-makers who run ShipWise. - [Community](https://www.shipwise.com/community): Community forum where ShipWise users share, connect, and improve their shipping operations. - [What's new](https://www.shipwise.com/whats-new): Latest product updates, releases, and feature announcements. - [Newsroom](https://www.shipwise.com/newsroom): ShipWise company news and announcements. - [Trust center](https://trust.shipwise.com/): Security, compliance, and data-protection documentation, including SOC 2 Type II. - [Status](https://status.shipwise.com/): Real-time platform uptime and incident status. - [Pricing](https://www.shipwise.com/pricing): ShipWise pricing model and plan options. - [About ShipWise](https://www.shipwise.com/about): Company background, mission, and team. - [Schedule a demo](https://www.shipwise.com/schedule-a-demo): Request a personalized demo of the ShipWise platform. - [Request a feature](https://www.shipwise.com/request-a-feature): Submit product feedback and feature requests to the ShipWise team. - [Become a partner](https://www.shipwise.com/become-a-partner): ShipWise partner program for technology integrators, consultants, and resellers. - [Leave a review](https://www.shipwise.com/leave-a-review): Share feedback about your experience with ShipWise. ## Legal and privacy - [Privacy policy](https://www.shipwise.com/privacy-policy): How ShipWise collects, uses, and protects customer data. - [Terms of service](https://www.shipwise.com/terms-of-service): Terms governing the use of ShipWise products and services.