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OP
September 8, 2025
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How can I change an order’s status from “Ready” to “Cancelled”?

Workflows & automation

One of our team members marked an order as “Ready” when it actually needs to be cancelled. Is there a way to move an order back to “Cancelled” or update the status after it’s been processed? We want to make sure we don’t ship it by mistake but can’t see a status revert option.

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2 days ago
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2 days ago
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.

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