Community guidelines

Welcome to the ShipWise Community - your space to connect, collaborate, and grow alongside other fulfillment professionals, ecommerce brands, and 3PLs.

To keep this forum valuable and respectful for everyone, we’ve established a few simple guidelines:

Be respectful

Treat fellow community members with courtesy and professionalism. Healthy debate is welcome - personal attacks, harassment, or disrespect are not.

Share knowledge

This space exists to make everyone smarter. Ask thoughtful questions. Offer helpful, informed answers. If you’ve solved a problem, pay it forward.

Stay on topic

Please post in the most relevant category and use clear, descriptive titles. This helps others find answers faster and keeps our forum easy to navigate.

No spam or self-promotion

We’re here to collaborate, not to pitch. Avoid posting promotional content, external links without context, or repetitive messages.

Constructive feedback only

We love hearing your ideas for new features or improvements—but keep your feedback clear, actionable, and respectful. Our product team reads every submission.

Keep it safe

Don’t share private information—yours or anyone else’s. This includes account credentials, personal contact info, or confidential data.

Moderation

ShipWise moderators reserve the right to remove content or users that violate these guidelines to ensure a high-quality experience for all.