Sunsetting Next_io API: Migration Required

‍Why Are We Making This Change?

At ShipWise, we’re committed to delivering a faster, smarter, and more efficient shipping experience. The legacy Next_io API was an important part of our platform’s history, but it’s time to make way for something better. Here’s why we’re asking customers to switch:

• Improved Performance: The new API offers a faster, more stable experience with better response times.
• Long-Term Reliability: We’re focusing all ongoing development and support on the api.shipwise.com endpoint.

Who Does This Affect?

This change impacts any customer still connected to the legacy API via the following base URL: (https://next_io.desktopshipper.com/). If your integration is using this domain, you’ll need to update to the current base URL: (https://api.shipwise.com/).

How to Make the Switch

The good news? Migrating is incredibly simple. Here's what you need to know based on your platform type:

✅ ShipWise Web App Users

If you're using the WebApp at app.shipwise.com: No action is required. You’re already connected to the current API endpoint.

🖥️ On-Premises Users (DSX)

If you're using ShipWise On-Prem (DSX), you'll need to manually update the API endpoint in your system settings.

Follow this short step-by-step guide:

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‍🔧 API-Only Users (Custom Integrations)

If you're using the ShipWise API directly within your own system or application (without a UI), just update your base URL to: https://api.shipwise.com/

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No other changes are required - same credentials, same functionality.

What Happens If You Don’t Migrate?

• Performance may degrade over time
• Support may be limited for issues tied to this older infrastructure
• Decommissioning is planned end of 2025

To avoid any disruptions, we highly encourage all customers to make the change now.

Need Help?

Our support team is standing by to guide you through the update, answer technical questions, or troubleshoot your integration.